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Frequently Asked Questions
There are some restrictions on the types of recipients you can send to in India. Your transfer could be delayed or put on hold if your recipient doesn't match the requirements. If you're not sure what reason to choose, review the information below for more information on who can receive your transfer: My NRE Account: Payments to an NRE account. Family Support: Payments to an individual. Real Estate Purchase: Payments for real estate purchases to an individual or estate developer. Education: Payments to an individual or school. Tax Payment: Tax payments to the Indian Tax Department. Disaster Relief Fund: Donations to the Prime Minister's National Relief Fund.
To send a transfer to India with Vance, you'll need the following information from your recipient: Full name Bank account number Phone number (if sending SMS updates to your recipient) Reason for sending
There are no limits as to how much you can send with the Vance app!
Vance enables real-time payments to India. Once you have initiated the transaction, your recipient should receive the money in no more than a few minutes. If you are facing issues or delays, chat with us here.
No. As Vance is a financial app, we do not allow more than one account. You can however create new accounts for your friends and family.
Vance uses name, phone number and date of birth as identifiers. If we detect a duplicate account, we will suspend the account.
As per regulations, we need to verify your identity and address to activate international transfers via Vance. This helps us protect you from potential fraud and impersonation.
Vance provides transparent, quick, and affordable cross-border payments. With Vance, you can send money back home instantly and without any hassle. We use live google rates to convert your money!
Just download the app from the Play Store (Android) or App Store (iOS), then follow the simple onboarding instructions. After signing up, you’ll need to verify your identity, and then, you can use the app to send money to anyone in India.
To delete your account, reach out to the Vance team through email - firstname.lastname@example.org
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