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How do I choose a reason for sending money?
What information do I need from my recipient?
Are there limits on how much money I can send?
How long will my money take to reach India?
Can I have more than one account?
What happens if I create a duplicate account?
Why do I need to verify my documents?
What are the advantages of using Vance?
How do I join Vance?
How do I delete my Vance account?
What are the limits for transfer?
What if the money doesn’t reach within the time specified?
How will I know if the money has reached the recipient?
Where will you refund my money?
How long do refunds take?
Why do I need to send money to Vance’s bank account?
What payment methods does Vance support?
Why was my transfer canceled?
Where can I check the status of my transfer?
How do I download a transfer receipt?
How do I download a statement?
Will the data I share be safe?
Is my money safe?
How long will Vance store my data?
How is Vance regulated in the UK?
Will I get a discount or other offers on my transactions?
How much does Vance charge for international money transfers?
What are live rates? How is it calculated?
How does Vance convert currency at live rates?
How do I reach out to the Vance support team?
How do I make a complaint?
How can I contact your team?
Can I get live rate alerts?
How to sync my contacts with Vance?
How do I add or delete recipients?
What currencies can I send to and from?
We’re always happy to chat or get feedback.