UTR Number: Meaning, Significance & Tracking

From its meaning to tracking it online, discover the importance of this unique transaction reference.
August 8, 2023
min read

Contents overview :

1. Introduction to UTR Number

2. Decoding the UTR Number: Structure & Significance

3. Using UTR in Various Transactions:

        3.1 UPI Transactions

        3.2 Bank Transfers (NEFT/RTGS)

4. How to Check and Track a UTR Number

5. Problems and Solutions Related to UTR

6. Difference Between UPI UTR and Bank UTR

7. FAQs about UTR Number


In today's digital era, where most financial transactions happen online, having a system to monitor, verify, and authenticate every transaction is critical. Enter the UTR Number or Unique Transaction Reference number.

This is a 12-digit number exclusive to each electronic transfer, ensuring that all details of a monetary transaction, whether big or small, can be easily tracked.

What is the UTR Number?

A UTR number is a 12-digit unique code assigned to each electronic transaction within India, be it through National Electronic Funds Transfer (NEFT), Real Time Gross Settlement (RTGS), or Immediate Payment Service (IMPS).

For Example:

Imagine you're reading a book, and you use a unique bookmark for each chapter. Similarly, the banking system assigns a unique 'bookmark' or UTR number for every transaction to identify and locate it.

Decoding the UTR Number: Structure & Significance

The structure of the UTR is straightforward – it is a 12-digit unique code. For example, let's take a UTR number: 912345678912. Here, '9123' might represent a bank code, '45678' could be the transaction date, and '912' the unique transaction number for that day.

The structure ensures no two transactions, even from different banks, share a UTR.

Why is the UTR Number Essential?

  • Traceability: The UTR number ensures that each transaction can be precisely traced within the banking network. It acts as a unique identifier, ruling out any ambiguity.
  • Verification: If there's any dispute regarding a transaction, the UTR number is the first point of reference to validate the transaction's authenticity.
  • Swift Resolution: In case of transaction failures or delays, the UTR number helps bank officials quickly identify and rectify the issue.

Using UTR in Various Transactions

UPI Transactions

When transacting using apps like Google Pay or PhonePe, the UTR helps keep track of one's expenses. For instance, after paying for dinner via UPI, you get an SMS stating, "Your account XXXX1234 has been debited by ₹1500. UTR: 912345678912." This UTR is proof of your payment.

Bank Transfers (NEFT/RTGS)

Imagine sending a significant amount, say ₹1,00,000, for a property down payment via RTGS. Once done, the bank provides a receipt with the UTR number. If the recipient claims a non-receipt, this UTR will be your go-to reference for the bank to track and verify.

How to Check and Track a UTR Number

Did you lose your UTR number? Don’t panic. 

Log into your internet banking or mobile banking app. Navigate to the 'Past Transactions' or a similar section. Click on the particular transaction, and you'll find the UTR number mentioned.

Problems and Solutions Related to UTR

Issues might include transaction delays or failures after UTR generation. In such cases, armed with your UTR, contact your bank's customer service. They can use the UTR to quickly locate the transaction status and advise accordingly.

Differences Between UPI UTR and Banking UTR

While the purpose of the UTR remains the same, there's a difference in its application:

  • UPI UTR: It's unique to UPI-based transactions. A UTR is generated each time you use a UPI app like Google Pay or PhonePe.
  • Banking UTR: Generated for bank-based transactions, like NEFT, RTGS, or IMPS.

In Conclusion 

The UTR Number is an essential element in the framework of financial transactions, serving as a unique identifier that ensures the smooth tracking and verification of transfers. Its significance lies in providing security, transparency, and efficiency, making it a critical tool for individuals and businesses to manage their financial interactions.

Understanding how to track a UTR Number further empowers users to monitor their transactions, offering peace of mind and facilitating timely resolution of any issues that may arise. 

FAQs on UTR Number

Q1: What does UTR stand for?

UTR stands for Unique Transaction Reference.

Q2: How many digits are there in a UTR number?

A UTR number typically comprises 12 digits.

Q3: Where can I find my UTR number?

Your UTR number can be found in the transaction receipt or the transaction details in your bank statement or mobile banking app.

Q4: Is UTR number unique to each transaction?

Yes, every single transaction has its own unique UTR number.

Q5: Can two transactions have the same UTR number?

No, UTR numbers are unique to each transaction, ensuring traceability and verification.

Q6: What is the difference between a UPI UTR and a Banking UTR?

UPI UTR is unique to UPI-based transactions, while Banking UTR is generated for bank-based transactions like NEFT, RTGS, or IMPS.

Q7: Do I need the UTR number to track my transaction status?

Yes, the UTR number is crucial for tracing the status of a specific transaction.

Q8: Is sharing my UTR number safe?

Sharing your UTR number does not expose your bank account details, but it's always recommended to share such information with trusted individuals or entities.

Q9: What should I do if I lose my UTR number?

You can retrieve your UTR number from your transaction history in your bank account or contact your bank's customer service.

Q10: Can I use UTR to track transactions from any bank?

Yes, UTR numbers are universal across banks and can be used to track transactions from any bank in India.

Q11: How is the UTR number generated?

The UTR number is generated by the bank initiating the transaction, ensuring its uniqueness.

Q12: Can I initiate a refund using a UTR number?

No, UTR numbers are for tracking purposes. For refunds, you should contact your bank or service provider.

Q13: Why is my transaction failed, but the UTR number generated?

A UTR number is generated for every transaction, irrespective of its success or failure. The number is a way to track the transaction's journey and status.

Q14: How long is a UTR number valid for tracking a transaction?

A UTR number remains valid indefinitely, as it's a record of the transaction in the banking system.

Q15: Do cash transactions have UTR numbers?

No, UTR numbers are specific to electronic or digital transactions.

Q16: Can international transactions have UTR numbers?

UTR numbers are specific to domestic transactions within India. International transactions have different tracking identifiers.

Q17: Do both sender and receiver get the same UTR number?

Yes, both the sender and the receiver will see the same UTR number for a particular transaction.

Q18: If I made multiple transactions to the same person, will the UTR numbers be sequential?

No, UTR numbers are generated randomly, ensuring uniqueness. They won't be in sequence.

Q19: Can I cancel a transaction using a UTR number?

Once a transaction is made, it can't be canceled using a UTR number. You'd need to contact your bank for any modifications or cancellations.

Q20: Why is the UTR number important in dispute resolution?

The UTR number provides a clear reference to a particular transaction, making it easier to identify and resolve any discrepancies or disputes.

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